Privacy & security

Family memories deserve thoughtful protection.

Memory Bright is designed for personal family media. This plain-language overview explains how access, sharing, service providers, safeguards, and privacy requests are handled.

Memory Bright screen showing personal and ready-made albums
PRIVATE FAMILY MEDIAShared with people you choose

The essentials

Clear choices around personal content and access.

These statements summarize the approved consumer Privacy Policy. The full policy controls if this overview and the legal document differ.

YOUR CONTENT

You choose what to add

Life Albums can include photos, audio, video, names, descriptions, stories, and Joy Journal entries. You control the content you add and whom you invite.

THOUGHTFUL SHARING

Private links should stay private

A valid Magic Link may open an album without another password. Share it only with people you trust and avoid forwarding it.

LIMITED USE

Family media is not advertising material

Memory Bright does not use private family content in advertising or public testimonials without separate permission and does not use uploaded media to train a general-purpose AI.

NO DATA SALES

Personal information is not sold

Memory Bright does not sell personal information or share it for cross-context behavioral advertising.

Access & sharing

Know who may be able to open an album.

People you invite—or anyone who receives a working Magic Link—may be able to see the album content the link permits. A link may remain usable until it expires or is revoked, depending on the current product design.

Your part matters, too.

Protect passwords, login codes, and Magic Links from unauthorized use. Only upload content you have the right and permission to share.

1

Invite thoughtfully

Share account access and Magic Links only with trusted family members and caregivers.

2

Limit sensitive uploads

Do not upload medical records or other personal, sensitive information. Family content may reveal health circumstances and relationships.

3

Keep your own copies

Memory Bright is not a backup or archival service. Keep separate copies of irreplaceable photographs, videos, and recordings.

Safeguards and service providers

Reasonable protections, explained without absolute promises.

Memory Bright uses reasonable administrative, technical, and organizational safeguards appropriate to the information. No online service can guarantee absolute security.

Service providers

Providers may help host data, deliver email or text, process payments, maintain security, provide support, or supply analytics under appropriate agreements.

Support access

Support staff access customer data only while providing direct support, according to the approved Privacy Policy.

Retention and deletion

Information is kept as needed to provide the service and meet documented security, legal, and accounting needs. Specific periods and exceptions are listed in the full Privacy Policy.

Questions, choices, and requests

Contact Memory Bright for help with your information.

You may email support to request access, correction, a copy, deletion, or help closing an account. Memory Bright will verify identity and honor applicable rights and exceptions.

Email support@mymemorybright.com