Proposed effective date: October 1, 2026

Contact: support@mymemorybright.com; (231) 714-4533

Trial and payment

The 30-day free trial requires no credit card and does not turn into an automatic charge when it ends. You choose a paid plan if you wish to continue. The subscription page details the costs and feature of each plan. Applicable tax and the total due should be shown before purchase.

Cancellation and refunds

To cancel a paid plan, use the online function under the profile option. For assistance, email support@mymemorybright.com. Cancellation stops future charges as described at checkout and under applicable law; it is separate from an account deletion request.

Eligibility window is measured from each annual renewal and prorated to the following month. Monthly renewals are not eligible for a refund. We will provide refunds required by law. Contact support@mymemorybright.com with the account email and charge date; do not send full card numbers by email.

Health, privacy, and general disclaimer

Memory Bright offers activities based on principles of Reminiscence Therapy to help families share familiar memories and moments. It is not a memory test, medical device, clinical treatment, diagnosis, emergency service, or replacement for professional care, and no provider-patient, therapist-patient, attorney-client, fiduciary, or other professional relationship is created through use of the website, application, or related content. Research on reminiscence approaches does not guarantee any outcome for a particular person. Users and caregivers are responsible for determining whether an activity is appropriate and for providing suitable judgment, assistance, and supervision, particularly when a participant has cognitive, behavioral, mobility, swallowing, sensory, or other health or safety concerns. A loved one may respond differently from day to day; stop an activity if it causes distress or creates a safety concern and seek appropriate professional support when needed. Memory Bright does not continuously monitor users, assess or detect changes in a participant’s condition, alert caregivers or health care professionals, or provide crisis response, emergency intervention, or protective services. Do not rely on the website or application for urgent health, safety, medication, diagnosis, treatment, monitoring, or caregiving decisions. For a medical or mental-health emergency, suspected abuse or neglect, or an immediate threat to any person, contact 911 or the appropriate local emergency or protective service.

Articles, activities, prompts, and resources are provided for general educational and informational purposes only and may link to outside organizations. They do not provide individualized medical, mental-health, legal, financial, tax, or other professional advice. Unless expressly stated otherwise in a separate written agreement, Memory Bright is not acting as a health care provider, health plan, health care clearinghouse, or business associate under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (HIPAA), and the website or application should not be treated as a HIPAA-compliant channel for transmitting or storing protected health information. Do not submit medical records, Social Security numbers, full payment-card numbers, or other highly sensitive personal information except through a feature expressly designated for that purpose. Information voluntarily entered or shared is subject to the applicable Privacy Policy and Terms, and HIPAA may not apply to that information. External content and third-party services are provided for convenience; Memory Bright does not control or endorse them and is not responsible for their availability, accuracy, privacy, security, or practices. To the extent permitted by law, the website, application, and content are provided without guarantees of accuracy, completeness, availability, security, fitness for a particular purpose, or results. These limitations do not exclude warranties, duties, remedies, or consumer rights that cannot lawfully be waived.